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Help Center

  1. To promote responsible gaming at BetnaBet, we encourage our players to gamble responsibly and to seek help if needed. We are committed to providing a safe and fair gaming environment to help you stay in control of your gaming habits, maintain a fair and safe gaming experience, and protect players from any adverse consequences of the game.
  2. Know your limits. Play responsibly. Play smart. Play safe.

  1. 21 years old and above is the age limit for online gaming in the Philippines as recognized by PAGCOR.

  1. To ensure a fair and safe gaming environment, the following individuals are restricted from playing on BetnaBet:
  1. Individuals under the age of 21
  2. Government officials and their immediate family members
  3. Members of the Armed Forces of the Philippines
  4. Philippine National Police officers
  5. PAGCOR GEL holders
  6. Individuals listed on the National Database of Restricted Persons.
  1. By adhering to these restrictions, we aim to maintain a secure and ethical gaming platform.

  1. If you or someone you know is struggling with a gambling problem, we're here to help. Gambling addiction can lead to serious problems, including financial difficulties and relationship issues.
  1. Know the signs of gambling problems.
    1. Obsession: Can't stop thinking about gambling.
    2. Increased Bets: Betting more money to win more.
    3. Restlessness: Feeling anxious or irritable when not gambling.
    4. Chasing Losses: Gambling more to recover losses.
    5. Loss of Control: Continuing to gamble despite negative consequences.
  2. Self-Exclusion: Exclude yourself from playing online games for a chosen period of time.
    1. Download the Form from PAGCOR: Go to [link to PAGCOR self-exclusion form] and download the "Self-Exclusion/Family Exclusion Form."
    2. Complete the Form: Fill out the form with your details or your loved one's details. [link to PAGCOR family exclusion form]
    3. Submit the Form: Submit the completed form along with the required documents (proof of ID and proof of relationship for family exclusion) to PAGCOR as instructed on their website.
      1. Important Note: Self-exclusion is permanent for the first 6 months.
  3. Seek Help: We recommend seeking professional help for gambling addiction like:
    1. Gamblers Anonymous Pilipinas - https://gaphilippines.com/
    2. Life Change Recovery Center - www.lifechangerecovery.com
    3. Bridges of Hope Drugs and alcohol Rehabilitation Foundation, Inc. www.bridgesofhope.com.ph

  1. Obsession: Can't stop thinking about gambling.
  2. Increased Bets: Betting more money to win more.
  3. Restlessness: Feeling anxious or irritable when not gambling.
  4. Chasing Losses: Gambling more to recover losses.
  5. Loss of Control: Continuing to gamble despite negative consequences.
  1. Remember, BetnaBet is committed to responsible gaming. We offer tools to help you stay in control, but if you need additional support, please reach out.

    • Self-Exclusion
      1. Stop Yourself: Exclude yourself from playing at BetnaBet for a chosen period.
      2. Help a Loved One: Help a loved one struggling with gambling by excluding them from BetnaBet.
    • How to Self-Exclude
      1. Download the Form from PAGCOR: Go to [link to PAGCOR self-exclusion form] and download the "Self-Exclusion/Family Exclusion Form."
      2. Complete the Form: Fill out the form with your details or your loved one's details. [link to PAGCOR family exclusion form]
      3. Submit the Form: Submit the completed form along with the required documents (proof of ID and proof of relationship for family exclusion) to PAGCOR as instructed on their website.
  1. Important Note:
  1. Self-exclusion is permanent for the first 6 months
  2. Family-initiated exclusion is permanent for 3 months.

  1. For help, you may contact:
  2. Gamblers Anonymous Pilipinas
  3. Email: [email protected]
    Mobile hotlines:
    Reagan: 0917-509-4080
    Zita: 0917-311-2232
    Babyruth: 0968-273-9205
    Website: https://gaphilippines.com/
  4. Life Change Recovery Center
  5. 105 Scout Rallos St., Kamuning,
    Barangay Sacred Heart, Quezon City
    Contact: (02) 415-7964 / 415-6529
    Website: www.lifechangerecovery.com
  6. Bridges of Hope Drugs and alcohol Rehabilitation Foundation, Inc.
  7. 364 Aguirre Ave., Phase 3, BF Homes, Parañaque City
    Contact: (02) 622-0193 / 0917-5098826
    Email: [email protected]
    Website: www.bridgesofhope.com.ph
    New Manila Branch:
    12 Orestes Lane, Mariposa St., New Manila, Quezon City
    Tel. No. (02) 502-0600
    Mobile: 0917-8560623
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